Shipping and Delivery

ORDER PROCESSING:

Please allow 24hrs to process your order (weekends excluded) Expect an email within 24hrsto let you know your order is on the way!

STORE PICKUP - If you are local in Pune or surrounding areas, you can pickup your orderfrom our store located in the Pashan Sus Area.

Orders can be picked up daily, from 10 AM to 6 PM.
An email will be sent when your order is ready for pickup.

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 25 kms of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

Orders placed before during store hours (10 am ~ 2 pm) will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.

When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING

Orders are generally shipped within 24 hrs using ShipRocket or Delhivery. Flat rate shipping fee applies to bulk orders. We Ship Worldwide.

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

INTERNATIONAL SHIPPING:

We offer international shipping.

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Crystal Cave India Pvt Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.